Team

Over the years, our commitment to excellence and passion for clients has been recognized.
Meet Our Team
Rashi Mehra - Founder & MD

With nearly three decades of industry experience, Rashi has led end-to-end business creation, service delivery transformations, and large-scale transitions across diverse sectors. His career is defined by setting up high-performing business units and designing value-driven service models that deliver measurable impact. Rashi combines strategic vision with deep execution expertise, making him a trusted leader in transforming businesses and accelerating growth.

Puneet Mehra - CEO

25+ years of battle-tested leadership, from Airtel’s frontlines to managing some large to very large captive and outsourced contact center ecosystems.

Master of operations, transitions, training, quality, and sales. Puneet doesn’t just execute strategies; he believes in  designing  transformations that deliver immediate impact and lasting advantage.

An unstoppable tech-first mindset that turns the most complex business challenges into elegant, lightning-fast solutions.

Relentless operator. Visionary problem-solver. The leader who makes impossible timelines possible and bold goals reality

Vivek Manchanda – COO

25 years scaling high-volume contact centres in Banking, NBFC & E-Governance.

Ex-TransAmerica | GE Money | Cholamandalam are some of the learning grounds for Vivek. He effortlessly drives Culture of Care and Integrity across people and deliveries.  Astute eye for details and data centric approach makes Vivek drive performance in high

Master of collections, enrolment ops & backend financial processes. Drives ruthless efficiency, flawless delivery, and scalable excellence

Senior Leadership Team
300+ collective years in contact centre excellence. Proven builders of large operations across Banking, Telecom, Modern Commerce, EdTech and more. Track record of successful KPI delivery and Green Score Cards. Average tenure of 11+ years – grown from within which stamps that we invest in our people in building skills.
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